Stuck with it... Yes, it does seem to be high-quality, however two of the measurements were off by a full inch, & when it comes to handbags, this can make a significant difference. I thought I was getting a large bag but it barely qualifies as medium size. Also, the main reason I bought it, was the multi colored totem design, yet when I received it, it simply blended in with the color of the bag itself. I was told that in order to return it, the shipping would cost $60!! They did refund me $20, but now I'm stuck with a bag I have no intention of carrying. I will not purchase from this company again, nor will I recommend them to anyone else.

Still waiting for order to ship My mom has been wanting this particular purchase for the longest so I decided to order for a gift. Per the website it states there’s a 1-3 business day processing timeframe... I ordered item over 7 business days ago and even paid express shipping of $25 yet no reply to my email from customer service. However, on this 7th business day I sent a message via IG and received a standard reply but no information directly related to my order was provided so I’m not sure what’s really happening with my purchase or when I should receive it. If it ships within the next two day and there’s no issues upon arrival I’ll be glad to revise my review.

I received by bag very late, measurements wrong I received by bag very late. I was so disappointed my order states that the bag was large in size, however this is more on the medium small bag, measurements are not correct. I have tried to contact by email more then once to there customer service as stated to do. I have never gotten a response, im sure they will let the 14 days for returns go by. I paid good money for this small bag. Basically they will make sure not to respond, so you cannot return or refund.

Disappointed Disappointed. I ordered a purse earlier in 2019 and I loved it, is was the perfect size, color & quality. I had my beautiful purse stolen in Chicago and reordered a replacement December 1 and received it December 31 and it was the wrong color, too large and the quality was as good. I also ordered a wallet to match my tan toned purse; however, it is red toned. I would like to send it back for at least an exchange but don’t believe I can send it back to China.

No Xmas gifts for family this year..order never received. 1st order was great...beautiful handbag and many compliments and received within 2 wks of ordering. Ordered 3 Credit Card holders as Christmas gifts on 11/29, have yet to receive yet my CC was charged immediately. Customer service no help. Can you speak or conveys in Chinese? 1st mistake