Still waiting for order to ship My mom has been wanting this particular purchase for the longest so I decided to order for a gift. Per the website it states there’s a 1-3 business day processing timeframe... I ordered item over 7 business days ago and even paid express shipping of $25 yet no reply to my email from customer service. However, on this 7th business day I sent a message via IG and received a standard reply but no information directly related to my order was provided so I’m not sure what’s really happening with my purchase or when I should receive it. If it ships within the next two day and there’s no issues upon arrival I’ll be glad to revise my review.

I love your products and decided to buy… I love your products and decided to buy a purse for my wife's birthday. However, I am very frustrated that I have no way to follow up on my order or communicate/ contact you company. Who runs a business but provides no way to customers to contact them. I have read other reviews and am concerned that some customers waited months to receive their purchases. Please provide some information as to how to contact you. Thank you.

After a month After a month, I have no product, a tracking number that says there's no record, and customer service telling me the same tracking number and my order has been sent. My first and last order. No way I'd take the chance again. Edit: It is now a month and a half later; still invalid tracking number and customer service no longer responds.

Beautiful Beautiful, well made purse. This is my second one from Dolorey. The compliments just roll in. Delivery was in a reasonable time frame and communication on progress was good. Don't hesitate on this one.

Love these bags! I purchased a beautiful bag recently from this collection. The first event I wore it to I got wonderful compliments. The bag is well made and looks like much more expensive purses. It gas amply room for every day needs. I had so much trouble choosing which one I wanted, a month later I bought a second bag that is also gorgeous. Lots of details pretty details. Just big enough for essentials without letting me overload!