Bought their packing cubes for a… Bought their packing cubes for a backpacking trip. Loved the design and made packing very convenient, website was easy to use, and prices were a little high but fair for the quality. Will definitely be using cal pak in the future

Calpak DOES NOT respond to when you… Calpak DOES NOT respond to when you complete and submit a request via their website. They have no phone number on their site. I requested to purchase wheels for luggage I brought, which the airlines broke. Doesn't matter how the luggage was broken, I just need replacement wheels. Next time I will purchase luggage from a company with a better customer service response. Also, they discontinue their luggage extremely fast.

I love my belt bag so much I got it in… I love my belt bag so much I got it in multiple colors! It is the perfect size, very durable, and stylish - I always get compliments! I bring my belt bag with me everywhere - out, beach, traveling, etc.

I left a email to the warranty… I left a email to the warranty department regarding stitching coming apart on my Kaya backpack which I bought less than year ago and still have not heard back. It’s been more than 5 business days since (August 1 the warranty inquiry was submitted). I would expect better customer service as these products are not considered cheap. Claudia

Favorite Company for bags & luggage! Calpak is the BEST. They just get what the modern consumer wants. They have simple, functional designs - in the cutest colors and fabrics. I have multiple Luka Belt Bags in different colors, to match different outfits. I also love their duffel bags, cosmetics cases, and even their passport holders! I’ve never had a bad experience & I’ve personally purchased over and over. Customer Service is prompt, kind and helpful with any question/issue. Trust me when I say, you won’t regret buying from this company.