I recently received a present from… I recently received a present from friends for Christmas. It was a duplicate of something I already have. Cal pack to refund it stating, “it was out of the time frame.” This was purchased around Black Friday. Purchases made around this time are usually for gifts. This practice is atrocious. This the second item they have refused to refund/exchange. DONT BUY FROM THIS COMPANY!!!!

Favorite Company for bags & luggage! Calpak is the BEST. They just get what the modern consumer wants. They have simple, functional designs - in the cutest colors and fabrics. I have multiple Luka Belt Bags in different colors, to match different outfits. I also love their duffel bags, cosmetics cases, and even their passport holders! I’ve never had a bad experience & I’ve personally purchased over and over. Customer Service is prompt, kind and helpful with any question/issue. Trust me when I say, you won’t regret buying from this company.

I bought the Luka Duffel in February… I bought the Luka Duffel in February and while it is very nice looking the quality DOES NOT match the price. After 2 flights and putting the bag under the airplane seat it shows wear on the bottom edges. I contacted Calpak and was told this is considered normal wear and tear and not covered under warranty. I have not even had the bag 2 months!!! DO NOT BUY FROM CALPAK! Spend your money elsewhere on a brand that backs their product!

Big fan! I love this brand, their aesthetic, and quality items!

I love CALPAK I love CALPAK. I have so many of their items and keep coming back. I even have multiples of the same items in different colors. Quality and customer service are amazing. I am constantly stopped in airports and asked where my luggage is from and I tell everyone and can name each item!