Bad Return Policy & CS. 15" backpack too small! Purchased the 15" laptop bag and it does NOT hold very much at all. After the laptop, a cord and small adding machine, I could not fit much else at all. (Not water bottle, phone, glasses and a couple snacks - everything I need for a day at work.) It's attractive, but too stiff & thin. Yet, they would NOT let me exchange for a larger product! Since it took over a week to arrive, I did not get the bag in time for my back-to-back spring break trips. (Was so eager to use it, but would've noticed then that it wouldn't work.) By the time I pulled it out to pack it for work, I was outside the exchange window. I haven't used it and, in fact, the plastic wrap is so difficult to get off that it is still wrapped around the zipper pulls. Also will note that I thought it would be white/cream, but it was actually a light brown-ish in color. Still pretty & neutral, but not what I was expecting. UPDATE: After further emailing and review, the company agreed to make an exception with my return. Very smart. I coul ddo a lot more shopping here. Will consider trying the 17" bag.

Favorite Company for bags & luggage! Calpak is the BEST. They just get what the modern consumer wants. They have simple, functional designs - in the cutest colors and fabrics. I have multiple Luka Belt Bags in different colors, to match different outfits. I also love their duffel bags, cosmetics cases, and even their passport holders! I’ve never had a bad experience & I’ve personally purchased over and over. Customer Service is prompt, kind and helpful with any question/issue. Trust me when I say, you won’t regret buying from this company.

Calpak All The Way Calpack makes snazzy, sturdy products that I use constantly whether around town or abroad. They’re comfortable, have tons of storage, and look the part. Will be back for more packs and accessories 🤙🏻

These bags are so unbelievably useful… These bags are so unbelievably useful and great for the unorganized person on the go. The pockets, zippers and compartments force you to be methodical about your items. I have gifted a belt bag or water bottle holder, etc. to everyone I know and they feel the same way. Calpak products are truly top notch and their customer service is the same!

Calpak has beautiful products and provides excellent service! My son gifted me a belt bag for my birthday, and I loved it! Reached out to the team to help purchase another color, and they were so helpful! Great service!