an excellent product with kne flaw and bad customer service… an wxcellent product in the backocks but the dsogn puts high stress at the corners. When the zipper separates from the fabric, you will spend 2-3 months of your time getting customer service to do something. If you don’t mind having to nag them frequently to do something, ANYTHING, it is a generally excellent product.

I can't even begin to express how happy… I can't even begin to express how happy I am! The talented Brie from the Customer Service Team went beyond the call of duty to obtain a product sold out when I placed my order. However, because I am finally traveling, l was concerned I wouldn't receive it in time. Amazingly, after her further research, Brie obtained the product! I am over the moon and am looking forward to receiving it. It was refreshing to speak with someone who listened, cared, and understood my urgent needs. I am so relieved and grateful for her persistence. I feel valued and am looking forward to buying more of Nomatic's products.

I love all my nomatic / gomatic… I love all my nomatic / gomatic products, I cant wait for the outset collection to come out. I have just dealt with Cam from nomatic who has helped me out massively with my warranty issue. Thank you. Fantastic service! Fantastic Product!

The travel suitcase and the backpack… The travel suitcase and the backpack are both very well made and very durable. Both have a lifetime warranty. The best words to describe both are strong and efficient. It's so easy to pack a lot in a small space. The wheels rotate 360 degrees and the backpack connects to the suitcase handle. This makes traveling easier. Finally, customer service is excellent.

Horrendous customer service Horrendous customer service. Rather no customer service. No human being to talk to No one responds to emails. At £350 a bag you would expect better. Do they really expect people to buy with such atrocious customer service. Still waiting for my replacement / return.