Solgaard Delivers Solgaard employs people like Kristine who work diligently to help customers like me solve problems and achieve resolutions for full customer satisfaction with their product. As a company, Solgaard honors their return/refund policies which is much appreciated. I thoroughly enjoy packing for a trip and traveling with my Solgaaard luggage in various sizes.

All Over the World with Carry on I received the Solgaard Carry-On as a gift from my wife since I have been traveling a lot more for business. This thing has taken me all over the US, East Coast, West Coast, midwest, and into Asia. It has taken its fair share of bumps and bruises from travel. So finally one of the latching rivets gave out that held the two halves at a 90-degree angle. So I contacted Solgaar CSR and Kristine was able to help me with a replacement in a short period of time. That's some good work there CSR. That's how you get return customers and people supporting your brand. Keep up the good post-sales support.

We ordered 2 of these suitcases for a 3… We ordered 2 of these suitcases for a 3 week European trip and after they arrived we realized they were not for us. We could not successfully put everything, including 2 pair of shoes in there with the closet piece. We loved the no zip part of the luggage but decided to return them. We worked with Nate, he was extremely helpful and responsive. He organized the returns and emailed labels to send them back. The company has excellent customer service!!

I purchased a Solgaard products. I purchased a Solgaard Lifepack Endeavor and Carry-On Closet on May 2, 2023, and I absolutely love the backpack and luggage's quality, design, and convenience. Only yesterday, after the luggage closet inserts ripped, did I realize there was no way I could or would go back in time and travel with regular old luggage. Especially after Nate from Solgaard processed my warranty claim within a few hours of me emailing Solgaard support.

Great products and Great Customer Service I purchased the Solgaard large check-in closet and the carry-on backpack closet for an extended 3-week trip I had to Scotland. These bags held everything I needed with space left over. The bags held up amazingly well on the international flight. Not a scuff, scratch, or dent. While on the trip the closet from my large bag ripped so I was unable to hang it. I contacted Solgaard as soon as I returned and their customer service was so easy to navigate and helpful. Crisvin was thorough and helpful during our conversation. These bags are worth and their customer service is just the cherry on top!