I love Nominal and it has always… I love Nominal and it has always provided me with amazing, high quality, and beautiful jewelry, and the custom name necklace is no different. I love it and wears it everyday. And mine has an extender so I can wear it shorter or longer. I will say that the extended sometime rotates to front but that is to be expected of any necklace. I thought the necklace would poke me but wearing it everyday, I have had very few instances when that happened and I didn’t hurt. It was simply uncomfortable. Overall, I love this necklace dearly and I love Nominal

Excellent quality of jewelry and… Excellent quality of jewelry and excellent customer service. I’ve had minor issues with a couple of my orders, but it’s always been resolved quickly and professionally, and considering the awesome sales they have I don’t hold it against that a single earring accidentally got left out of my order. Have ordered from them at least 5 times now and will definitely be ordering again.

I ordered from here a few times I ordered from here a few times. The jewelry and quality are great! Very pretty. They honor their warranty, as my only experience needing to use it was when one ring I received as a gift arrived scratched and they helped replace it, free of charge. Friendly customer service. One thing I'd like to see improve on their site is for item sizes/options to be more clear in corresponding photos- both in the product shots and the customer review photos. For example: the rope bracelet is available in two sizes- 2mm and 4mm. If someone ordered the 2mm bracelet and included a photo with their review, it would be super helpful if the review could include which option or size product the customer purchased for reference. Sometimes it's hard to tell. Sometimes the customers say which option they bought, but not everyone. Plus, the reviews include photos of the 3mm size, which they don't have available for sale right now, so it's hard to tell if some photos were 3mm or 4 mm. Same goes for the models in the product shots; it would be helpful if the right size/option was indicated in the photo or description of each product. :)

STAY CLEAR! First deliver - had to chase 4 times until they finally 'replaced' the delivery. They 'replaced' the delivery without asking for the next step when I would have preferred a refund. and second delivery never came anyway. Thank goodness for Paypal otherwise I doubt I would have got my money back! I actually ordered an individual piece which came but the material was so poor quality... It was not worth the 50£ I had spent. (This was discounted btw) STAY CLEAR

Excellent Customer Service Ordered a ring but the size was bigger than expected. The process of return and re-ordering a new ring with the correct size was easy and the staff helped a lot in getting this done quickly.