Excellent quality of jewelry and… Excellent quality of jewelry and excellent customer service. I’ve had minor issues with a couple of my orders, but it’s always been resolved quickly and professionally, and considering the awesome sales they have I don’t hold it against that a single earring accidentally got left out of my order. Have ordered from them at least 5 times now and will definitely be ordering again.

Excellent Customer Service Ordered a ring but the size was bigger than expected. The process of return and re-ordering a new ring with the correct size was easy and the staff helped a lot in getting this done quickly.

Do not purchase from them Do not purchase from them, instead order from Zudo. I ordered my custom made jewelry in November 2023, not sure if they made a mistake with my Address, but my package was returned back to Nominal, after back and forth e-mails they pretended it was being investigated and will get back to me once the fulfillment team contacts them they will reach out to me. It is now March and still have not received my package or got any other update.

Review It took almost 3 weeks to get the jewellry. Mostly because I live in another continent. The greatest thing is the quality. It looks good. I also liked the tracking function. It was easy to use.

I waited 45 days for two custom name… I waited 45 days for two custom name necklaces. One had a defect and one was never sent at all. I’ve been going around in circles with their customer service team trying to resolve the issue. I feel duped for waiting so long for a product that was not made with any care or consideration. Buyer beware.