Not impressed. Botched my visa to Myanmar big time. I had to handle it overseas, it ended up altering my trip. Also gave me wrong information about a visa to the Andaman Islands. I expect a business who specializes in visas and passports to be proficient at their craft.

Terrible This company was recommended to do a legalization of foreign documents. I did the online form and paid the initial fee because nobody will talk to you unless you do. I was told someone would contact me within 24 hours. It’s been over a week. I have called and emailed numerous times. Not a single response from this company. I have wasted more than a week of my time when I need this document urgently. Terrible, terrible , terrible customer service.

Solid service but not as good as it used to be in detail matters I have used A Briggs for nearly 10 years to get China Visas The service until 12 months ago was OUTSTANDING now its good. Main reason is the seeming disconnect between the physical location in DC where Visa is actually processed and the remote field offices (contractors?) who handle the actual dialog. As what I feel is a typical business person I am often meetings or unable to check E mail , so when an urgent issue arises sending me an e mail is NOT the solution. In the past they called me or sent a text so I know there was an issue. last time an urgent issue came up and it was 6 hours before I could check mail Almost too late to do anything. I will still used them but will look for other service where they dont cut corners by NOT having people in DC who handle the whole case

Used them for years. No more - they've gone way downhill. I used A. Briggs for years and had good experiences with them. Then they got purchased by CIBT and they are now dreadful. Tons of hidden fees, poor customer communications, and deep incompetence. I am about to cancel a major business trip because their expediter obtained a tourist visa instead of a business visa and they cannot get me my passport back in time. I need to find someone new as they've gone massively downhill.

$400 wasted on A Briggs I was needing a visa, so I hired A Briggs to do a 3-week passport. It took 1 month and 5 days. My granddaughter filed for a passport at our county office after I did and received it in less than 4 weeks. She paid $80 total, and I paid A Briggs $476 plus I had to send a signed document to them and paid $30+. So I wasted over $400 and it took a week longer. I recommend that you never use this service.