Beautiful roping I purchased three Woodbury Classic Noble Fir 9 ft Garlands with Clear Lights for my front hall banister. They look wonderful, lifelike (almost everyone who saw them thought they were real), have lights all over and are easy to link together.

This is my third tree from Tree… This is my third tree from Tree Classics (12 and 9 ft). My first two trees were fine -- received on time, in good condition with all parts working appropriately. My third tree (a slim 7 ft) arrived on time and good condition. Easy to put together until time to plug them in -- the plug on the mid portion does not have the appropriate number of spots to plug in the top and bottom sections. OOPS! A couple of the branches are floppy and will need to be fixed -- extra brackets come with the tree fortunately. Quality control was not the best on this tree. But otherwise I have had good look with Tree Classics with nice looking trees and lights.

Extremely disappointed I am extremely disappointed with this company. We've only had our tree for two years and during our holiday season we watched just about every strand get super bright and extemely hot and then blow. We called customer service and not only did they not care about the hazard of the over heated lights, we were out of the two year window for the light warranty, which, considering you only take the tree out once a year, is a bit flimsy. I've also been getting the run around to speak with a manager, who is conveniently never there when I call. I will never do business with this company again and do not recommend it.

Poor Quality & Customer Service Buyer beware! I purchased a pre-lit 9 foot Fraser Fir from Tree Classics last year. Brand new out of the box, a strand of lights on the tree didn't work. They sent a replacement tree but now this year another strand of lights isn't working and they claim the replacement section is out of stock until next Fall (2020) and they will not offer any other solutions for this year! Strongly recommend that you look elsewhere for your Chistmas tree needs, Tree Classics quality and Customer Service are very poor.

My school ASB purchased a tree and … My school ASB purchased a tree and arrived damaged on 12/5 when we opened the box. This was unfortunate because it was for our school event. I tried calling twice - was on hold for 40 minutes each time. I then emailed with the picture of the damage. and received an automatic response saying my request was sent to a case support. Two days later without a response, I emailed again and then was sent another email saying I should call during off peak hours. without any mention of when that was- It also stated that any warranty info was to be handled only by phone. THIS IS SO FRUSTRATING. MY STUDENTS FUND-RAISED TO BUY THIS TREE AND IT COMES DAMAGED FOR THE EVENT WE PLANNED?? SO FAR YOUR COMPANY IS NOT A FAVORITE.