The individual chatting with the… The individual chatting with the potential clients handle the chats appropriately.

Where’s the lead? The professional service of my account representative has been outstanding and deserves 5 stars. The 1 star rating is focused on the fact that NGage Live Chat has not produced any valid leads or new clients.

Very useful program I was a bit skeptical about this program, but have been pleasantly surprised. When a prospective client chats with the person on my website, I immediately receive an email with the transcription of the conversation. I have landed some clients with this program. The program also allows you to request no charge for those contacts which do not fit within your practice areas. I have done this a few times, without a hitch. I recommend the program.

Ngage is the only chat service our law firm uses. Service works as advertised, a rarity these days. Customer service is top-notch. This is the only chat service we use, and we use it on all of our websites and landing pages. Very cost-effective too. It's quite surprising given how bad Martindale's other product Nolo is that Ngage would be so great, but they definitely got it right with this one!

Superb experience I have had an awesome experience with Ngage. My account manager has gone the extra mile. Without asking, he had his support team connect my CRM to Ngage via my CRM's API. I love that Ngage provides 24/7 live chat for my website visitors.