I must assert that Preferred Warranties… I must assert that Preferred Warranties merits a rating no higher than one star. Despite my enrollment in their powertrain plan, they have egregiously failed to provide any financial coverage when needed. Additionally, their lack of formal communication regarding this issue is unacceptable. I strongly advise against placing any trust in their services.Update : They called me after my review and only told me this is still declined. PWI is completely SCAM !

THE SERVICE ADVISER WAS VERY FRIENDLY… THE SERVICE ADVISER WAS VERY FRIENDLY AND KNOWLEDGABLE

From the start of my claim with the… From the start of my claim with the Customer Care Department to picking up my car at Fleetwood Auto Service when repairs were completed,my claim went so smoothly! I started my claim and was directed to a shop in my area. I was called by Chris at the shop and given the details on repairs and he said PWI was he easiest company to work. Steve approved my claim in one call. All was easy peasey and my warranty almost paid for itself on one repair and I have many miles and years remaining before it expires. So happy to have the extended coverage. Provides peace of mind when buying a used car! Thanks PWI!

PWI hides behind vague language of… In my opinion, PWI hides behind vague language of contrast to avoid paying claims and then on covered claims pays much less than service shop charges leaving you with significant out of pocket costs. Very disappointed.

great customer service and quick turn… great customer service and quick turn around claims!