Good but some information missing from learning material All in all it was good, I got my Personal License certificate and it was all pretty straight forward. The only complaint is that quite a lot of the topics in the exam weren't covered in the learning material. I did about four back to back mock exams scoring 97% - 100%, but got 82% in the actual exam.

Straight forward and quick I found the experience pretty straight forward. I asked some questions via the Live Chat and the chap was very helpful, even rang to follow up and make sure I had received the course material. Pretty easy to book the exam and then got the results back. All in all from receiving the link to getting my test result was less than 48 hours. Now just waiting my certificate. My only feedback would be that the website could be clearer as to how it works. Would recommend.

Passed my exam more than a month ago and still no certificate I have passed the exam on 23rd December 2020 and today is 27th January 2021. I still haven't received my certificate. I've sent 2 emails asking for status on my certificate and there is no response. I then spoke to their online chat support team twice and still no sign of my certificate. No correspondence explaining why I still have not received my certificate. It's pathetic!

Great communication , Great communication, very quick on answering emails if you have a question plus on phone people were very helpful , the mock exam was really good , on line pep was really useful. Thank you

Clear and efficient Great to have the possibility of teating online. The exam itself was setup with fantastic live tech support (I had a few problems on my end and they helped to find solutions to each as they arose). Worked just fine throughout. The 1hr timer starts before logging in, so some is wasted on copying codes in. Several questions were also not covered at all in the course material, and were only answerable from prior knowledge. Hopefully certificate delivery will not take a whole 10 days as warned. Overall very clear and efficient.