Betty loved it My dog loved the food tbh. Also I love how we get free samples. Worth it if you can afford it

Fix your logistical problems and you'll have a great model My picky dog loves the food. I was so excited to have tried Sundays and found something my dog would consistently eat and enjoy. If I was rating the quality of the food alone, I would give it five stars. But every shipment is significantly late, as in it hasn't even shipped by the estimated delivery dates and arrives 1-2 weeks after. This is a *subscription* dog food service. That means deliveries are supposed to be timed correctly to arrive before we run out of food. Dogs stomachs are sensitive; it is not easy to just temporarily change their diets to accommodate such a delayed delivery schedule every couple of months. And looking at other reviews, this is a consistent, ongoing issue. I'm so sad to cancel as this food has been such a godsend, but if it's unreliable and consistently doesn't arrive anywhere near on time? Well, that just doesn't work. Customer service is kind if you're willing to call and wait to speak to a rep, or opt to receive a call back. Email customer service is less helpful. Back to my dog food research.....

Prompt reply Prompt reply, got right to the solution. Nice correspondence, made me feel heard and cared for.

We had a lapse… I reordered early because we were running low. It wasn’t sent early and we ran out of food. I was told it would be shipped the week of April 1st and it didn’t ship until April 10. I am very pleased with the food and want to use it on a regular basis with no interruptions. I have changed the plan. Hopefully there will be no more interruptions.

great product if you can get it great product if you can get it. I ordered a replacement of 4/4 due to ship 4/8 requested update on 4/10, 4/11, 4/12 and have not heard word one very frustrating to try and deal with If I don't hear back today I will cancel my order dispute charges and go back to dr marty