Don’t buy. Scam. Horrific customer service. Do not buy from this company. They suck!!!!!!! We ordered a harness with our dogs name on it two months before his one year anniversary with us and haven’t received anything. The tracking number tells me that it’s on it’s way but hasn’t left Anaheim, California since purchasing. I’ve emailed and messaged this company multiple times and haven’t heard anything. I wish I read reviews before purchasing. Lesson learned. Find a different company.

Pup's Closet Respects Their Clients! Pup's Closet is a very informative and user-friendly website to peruse and place orders. On receipt of my dog's new collar I realised I had inadvertently ordered the wrong size. Emailed Jessica at Pup's Closet who was very understanding and promptly replied to my queries - even on a Sunday! I offered to return the collar to her but she very generously allowed me to keep the original and will now send me a larger replacement! I'll happily order more items from Pup's Closet in the future and recommend them to all my dog owning friends and park acquaintances.

Following up on my recent review Following up on my recent review, my credit card company has refunded the payment that I made to this company. Pups Closet never got back in touch with me about getting an exchange on a harness. I do not believe that all those five-star reviews are legitimate. My advice is not to purchase unless you're absolutely sure you're ordering the correct size collar or harness!

I ordered a small size dog harness and… I ordered a small size dog harness and added the engraving of my dog’s name. Unfortunately the tag upon which the name is stitched upon is greater than the harness resulting on the hard material sticking out and discomforting my dog. A quality focus approach to business would have trimmed the excess material. In will-cost me additional money to get it done myself. A little focus on detail would have earned you top marks.

Well made harness but just didn't work Purchased a small (12lb) harness that had capability to add dog's name or text on the sides of the harness. Loved the idea that it was super easy to put on! Did not like the stiffness of the body's fabric (more like a quilted thickness) or the velcro panel name plates that were provided to stick on each side of the harness body. Name plates are way too large for a smaller dog's harness.