I like how Zumpers portal is set up I like how Zumpers portal is set up. I was looking for vacation rentals. Did not have an issue with filtering or finding places to pretty much anywhere in the country. When I narrow down my choice, I will be looking at Zumper.

Finally attended to persistent blacklisting issues. After almost a year, having my full ID/photo and Property Tax doc (which I am not happy about to hand over), Zumper finally did restore my account after some back and forth. I was locked out again, but they fixed it within hours this time. Thus, I amended my rating higher. Thank you Zumper for following up and finally resolving the issue.

mediocre customer service BBB / YELP / GOOGLE URGENT 4/12/2023 I never expect to find so many negative reviews here about Zumper which is acting EXTREMELY irrationally. Now I can join hundred of unsatisfied customers for Zumper. I had two listings with them and out of the blue they asked me to identify myself online with the camera. I am not a technological wizard. I was suspicious and multiple times i asked if that identification process was a scam. I tried and tried and the crazy weird system never accepted my photos. Then the kind of lawyer working there asked for utility bills and property deed in order to list both listings. Since the property is rented i am not the one paying the bills. I told them twice and they do not read my emails. I provided copy of the deed and what they did next? They closed my account. I am going to Google and Yelp to report them. Zillow and other online free rental platforms NEVER acted that way. The government should be notified immediately.

Zumper stealing ads and then requesting Landlords to show proof of who we are Zumper pulled my rental advertisements from other sites to list on their own. I have begun to receive e-mails from prospective tenants looking for a property for rent. I clicked on their message to respond to them and see that Zumper requires me to prove my identity to them, after they stole my ad to post on their site for prospective tenants to pay for an application process. I feel so bad for the people who have requested information on my properties, as I will not be sending my personal ID to who knows where to verify who I am, after I did not post on their site. Maybe Zumper should verify to me who they are. Zumper if you do not trust the information you are stealing from Zillow, Realtor.com, Apartments.com , you should not be posting it!! Shame on YOU!!

Zumper blocked me out of my account for… Zumper blocked me out of my account for no reason. I have booked a showing with an individual for today, now I can't even get back to my account to reply to her. It at first delisted one of my listings, I was worried that someone has access to my account. So I changed the password, then I can't login to my account and the reset password link never sent to my email even I requested several times. I have been a top contributor to the company, always have good listings on Zumper, provided the best viewing experiences in Toronto. Im confident that Im one of the reason why renters use Zumper and trust it. I used to deactivate my listings, not completely deleting them from the site. Then I got calls from developers or realtors that they want to buy the properties Im managing. Im not sure if Zumper blocking my account because they can't sell my data to others anymore. Beware, I don't believe we can trust Zumper anymore.