Large corporations don’t care about the little man They are a large corporation and take advantage of their tenants. From the outside things look nice and they do hire nice front desk staff, but that’s where it ends. Some of the issues I have had are heat breaking in the middle of the coldest night of the year, elevators never work (make sure to add an extra 10 minutes to your commute), they add water/sewer/boiler as extra limes in your monthly bill, 8%+ of renewal rates and mess with you for months that they are trying to reduce it for you but don’t. You could do worse, because the staff and online portal are ok, so they get a 1* for that.

Resident appreciation R̥ͦe̥ͦg̥ͦg̥ͦi̥ͦe̥ͦ, has been a great support r̥ͦe̥ͦg̥ͦḁͦr̥ͦd̥ͦi̥ͦn̥ͦg̥ͦ any lease leasing or facility questions..🏆 However regarding loyalty regarding long-term residents we don’t get any recognition or appreciation .. especially every year our lease goes up tremendously.. that lets me know that this agency is not looking for long-term loyal great residents.. residents that pay Early every month..we don’t smoke don’t drink don’t party take care of the facility .. we feel like they’re trying to push us out every year .. ..

I would highly recommend Equity… I would highly recommend Equity Residential Ltd of Eastbourne. Their Lettings Negotiators, courteous and efficient, quickly found us the right property, and the whole legal process was very straightforward. Well done.

THEY WILL RIP YOU OFF! After living at Bell Fontaine for two years I can honestly say DO NOT RENT THERE or at any of Equity residential properties. They will rip you off and you’ll see it in your move out charges. They charged me to replace carpet that was under warranty and didn’t need to be replaced. They also charged me astronomical fees for cleaning and painting. There was no damage to anything in the unit, just simple wear and tear. Be prepared for them to raise your rent 10 percent every year and to retaliate against you for moving out by charging you unjust move out fees. You’ve been warned!

ZERO benefits - Disgusting front office and care I recently visited my daughter and I was amazed at the horrid customer care. Packages consistently go missing, hallways and common areas are filthy. They market package lockers and you pay for this convenience in the rent, but the complex refuses to set them up so residents can utilize. The homeless camp in and around the building accessing units. The response from the apartment complex and the holding company was to lock doors and just suck up that packages get stolen. Unacceptable! Especially when you pay a premium for the "perks" described in the rental agreement. Disgusted and horrible customer care.