this company does not care about you This BILLION dollar company does not help people during this terrible pandemic. They are still charging rent, charging fees for using credits even though that’s all someone has to pay and setting up residents for failure and massive debt. They reduced their hours by a lot and aren’t even doing service requests. They aren’t reducing rent. No one is asking for free rent but a reduced rent would help tremendously. DO NOT RENT FROM THIS COMPANY, they do not care about you.

I just have never found a… I just have never found a community--much less an apartment building--with such character and charm. The staff go above and beyond to make the tenants feel like members of a larger whole, and I really cannot think of another building in which I wish to call home. Without the tireless work of Dereka and her incredible staff--Catherine, Regina, etc.--I feel as though this great place would lose its magic. Five stars.

THEY WILL RIP YOU OFF! After living at Bell Fontaine for two years I can honestly say DO NOT RENT THERE or at any of Equity residential properties. They will rip you off and you’ll see it in your move out charges. They charged me to replace carpet that was under warranty and didn’t need to be replaced. They also charged me astronomical fees for cleaning and painting. There was no damage to anything in the unit, just simple wear and tear. Be prepared for them to raise your rent 10 percent every year and to retaliate against you for moving out by charging you unjust move out fees. You’ve been warned!

ZERO benefits - Disgusting front office and care I recently visited my daughter and I was amazed at the horrid customer care. Packages consistently go missing, hallways and common areas are filthy. They market package lockers and you pay for this convenience in the rent, but the complex refuses to set them up so residents can utilize. The homeless camp in and around the building accessing units. The response from the apartment complex and the holding company was to lock doors and just suck up that packages get stolen. Unacceptable! Especially when you pay a premium for the "perks" described in the rental agreement. Disgusted and horrible customer care.

Toni the leasing manager … This review is for Toni the leasing manager. She's absolutely amazing. She has gone above and beyond for us and our search to find an apartment during our stressful relocation from Norcal to Socal. She has promptly answered every phone call, text, email or concern we have had. We are so thankful to have her as our manager and can't wait to move in at the end of the month! If you want a manager who feels feminine, kind, supportive and knowledgeable please rent through Toni!!