this company does not care about you This BILLION dollar company does not help people during this terrible pandemic. They are still charging rent, charging fees for using credits even though that’s all someone has to pay and setting up residents for failure and massive debt. They reduced their hours by a lot and aren’t even doing service requests. They aren’t reducing rent. No one is asking for free rent but a reduced rent would help tremendously. DO NOT RENT FROM THIS COMPANY, they do not care about you.

Toni the leasing manager … This review is for Toni the leasing manager. She's absolutely amazing. She has gone above and beyond for us and our search to find an apartment during our stressful relocation from Norcal to Socal. She has promptly answered every phone call, text, email or concern we have had. We are so thankful to have her as our manager and can't wait to move in at the end of the month! If you want a manager who feels feminine, kind, supportive and knowledgeable please rent through Toni!!

ZERO benefits - Disgusting front office and care I recently visited my daughter and I was amazed at the horrid customer care. Packages consistently go missing, hallways and common areas are filthy. They market package lockers and you pay for this convenience in the rent, but the complex refuses to set them up so residents can utilize. The homeless camp in and around the building accessing units. The response from the apartment complex and the holding company was to lock doors and just suck up that packages get stolen. Unacceptable! Especially when you pay a premium for the "perks" described in the rental agreement. Disgusted and horrible customer care.

I just have never found a… I just have never found a community--much less an apartment building--with such character and charm. The staff go above and beyond to make the tenants feel like members of a larger whole, and I really cannot think of another building in which I wish to call home. Without the tireless work of Dereka and her incredible staff--Catherine, Regina, etc.--I feel as though this great place would lose its magic. Five stars.

Large corporations don’t care about the little man They are a large corporation and take advantage of their tenants. From the outside things look nice and they do hire nice front desk staff, but that’s where it ends. Some of the issues I have had are heat breaking in the middle of the coldest night of the year, elevators never work (make sure to add an extra 10 minutes to your commute), they add water/sewer/boiler as extra limes in your monthly bill, 8%+ of renewal rates and mess with you for months that they are trying to reduce it for you but don’t. You could do worse, because the staff and online portal are ok, so they get a 1* for that.