Better communication is a MUST Better communication is a MUST! As one other reviewer noted - they (Offerpad) don't tell you that they don't offer their service for homes over $500K or with acreage. We wasted 2-3 weeks for the lead realtor for our home - who never told us that. I only found this out by checking the reviews after we had expressed an interest and the realtor didn't leave a time or return my messages. I'll never use them or refer them. They may be fine for homes under $300-500 K but beware. There was also no excuse for them not to tell us up-front and waste our time.

The whole experience was wonderful The whole experience was wonderful! From offer to closing! Everything was transparent. There were no surprises. I was walked through the entire process effortlessly. Every department was wonderful. They answered any question. I highly reccommend them! What a wonderful experience! I was able to buy a house and close within a day of selling without any stress. Whole process was truly fantastic!

Backed out 3 days after making offer claiming market conditions had changed...huh? They made us an offer on our house on a Friday, after reviewing photos of the house. All weekend, they pressured us to sign, waived the 1% cancellation fee, offered to answer any questions etc etc. The next Tuesday, spoke to their rep to answer a few questions we had and we signed the purchase agreement minutes after our call with their rep. One hour later, they call us back saying they wouldn't be continuing further. Their reason, the market conditions had changed. They'd be happy to provide us with an adjusted offer. No thanks. Selling a home and moving is stressful enough, I don't care to deal with shady entities. Looking through the reviews, they did exactly to us what they've done to others. Lesson learned, sticking with traditional real estate agents.

Disappointed While this process may work for many people, for us it was very disappointing. The initial contact was pleasant and timely. The video tour went well. Our home had been substantially upgraded and we presented all that information during the appraisal and video tour. Unfortunately, it seemed as though none of that information was considered in the offer. We declined the offer and put the house on the market. It sold it in 5 days for $85000 more than their offer. For our situation, the offer was substantially below market.

Necessity of real estate agencies is underestimated To my mind, the necessity of real estate agencies is underestimated actually. I believe that people require presence of such agencies, because they help them to find proper accommodation. Of course, sometimes people can find it without using services, nevertheless as far as I am concerned, the most part of people got used to apply to such companies, because they doverything twice faster and more effective. I also wanted to rent an apartments and applied to this company. As I expected, they have done for me everything very fast and I rented an apartment just within couple of days. Big thanks to this company.