I used Airhost For You for a couple of… I used Airhost For You for a couple of years as my local Airbnb hosting company. They took care of everything from bookings, cleaning, problems - everything. I would totally recommend them as that local knowledge and team is far more important and reactive than other national hosting companies I could mention...

WORST EXPERIENCE EVER. WORST EXPERIENCE EVER. DO NO BOOK THE DELUXE JACUZZI FLAT OR ANY OTHER FLAT FROM AIRHOST FOR YOU TROUGHT AIRBNB OR ELSEWHERE. If you don't want upset your partner or children. Advertising the same flat we already payed for the same date we booked in Facebook. 24 hours before our checking date they had the audacity to ask us for double what we payed and tried to trick us to cancel our booking our selfs. We Complainant to airbnb which made THEM cancel our stay. Very stressful and bad experience after long months of hard work during the lockdown. NEVER AGAIN

A great team retreat Our team have really enjoyed staying at the location provided by Airhost. The team have gone above and beyond to help us prepare for the stay and support us during this week long stay. We had lots of queries before the trip - all dealt with perfectly. We also had the normal ad hoc questions during our stay and had to extend our stay for one day. We had super fast and efficient responses to every question and situation which all add up to exceptional service. The property was beautiful clean and ideally situated. Big thank you to the Airhost team, you will be our first port of call for all of our future trips.

Miserable staff, not a positive experience. I popped in here to enquire about letting my property through them, and have never been met with such terrible service. First of all, you are confronted by a yappy dog, then a sea of miserable faces. I felt extremely uncomfortable even asking the simplest questions, and really got the impression my potential listing was more of an inconvenience than anything else. I left here feeling less than valued, and totally deflated. Why have a shop frontage if you aren’t going to welcome people on! I will never use or recommend Airhost to anyone.

BE WARNED Our property is inThe Lanes, Brighton 5 minutes walk from Airhost office. In October 2020 Airhost was contracted to manage short term holiday lets at our property in Brighton. Their role was to advertise, manage bookings and payments, and clean and maintain the property between lets. Concerns arose over their practices soon after entering the contract. We felt there was a lack of communication about when the property had been let and the rate it had been let at. Airhost took it upon itself to alter the rates without consultation. The rate at which it claimed to have let the property was so low the proceeds would barely cover our running costs. There was a lack of clarity regarding charges being deducted from the money we received so additional charges for cleaning were received even though we were under the impression Airhost was charging guests for cleaning. Despite requesting and receiving three sets of keys at the start of the contract - for Airhost, the cleaners and the guests - Airhost only returned two. When we queried this Airhost accused us of lying. When the property was handed over to Airhost it had been deep cleaned. However, despite charging for cleaning the flat has been left dirty and smelling heavily of cigarette smoke. When Airhost received notice that we intended to end the contract it immediately cancelled a booking even though it was due to take place before the contract ended. Despite receiving three months notice, without any consultation with us, Airhost continued to make bookings beyond the date the contract was due to end. It then demanded that we pay £50 and $50 for each booking it had to cancel. It also demanded £50 + $50 for another booking due to take place during the notice period but which Airhost inexplicably decided to cancel of it’s own accord. When one set of guests caused a nuisance to other residents in the block, involving excess noise and smoking in common areas of the building, Airhost initially did not respond to phone calls from a disgruntled neighbour despite promising at the start of the contract that a manager was available to deal with problem guests 24/7. After our notice was handed in the fee due for a final week-long booking was inexplicably reduced from £809 to £332. When this was raised with Airhost its response was unbelievably rude. It responded that we were unrealistic to expect a self contained one bedroom flat in central Brighton to command more than £65 per night and denied the amount due had been reduced, however, records that we retained demonstrated otherwise. Attempts to contact Airhost to discuss these issues have been met by unprofessional emails, in most instances from a person that failed to identify themselves. The experience of dealing with Airhost has been so problematic, unprofitable and unpleasant that we felt compelled to hand in notice to terminate the contract after just three months. We are left with a property that has been left dirty, in a poor state of repair, and our email requests for final payment have not been responded to until this initial review was logged.Since then we have received an invoice to pay them.