Great customer service on Chat Customer service has been so helpful in answering all of our questions right away.

Mandy answered several questions I had… Mandy answered several questions I had very promptly; however, I wanted her to extend to the Seller my availability and willingness to negotiate but that was never done. (The trailer had been bid on twice unsuccessfully because the Reserve was not met. The trailer had been destroyed and I imagine the Seller does not know its condition.) Also, I was told it would be auctioned again July 16 but it is not showing up on the site. I don't know if it was sold "behind the scenes" or if Seller went to another auction company. I wish the Chat People had more information than just the standardized responses....

Mandy was so helpful Mandy was so helpful! She asnswered all of my questions and also explained the nuances of buying property that's occupied. I wish more customer service reps took the time to actually share useful information. She's the best!

I sent 3 emails asking questions I sent 3 emails asking questions, initially, didn’t get answers on anything. This was Sunday, But on Monday, when everyone was in the office all my questions were answered, explained in detail how to proceed. I decided that process was more than I wanted to tackle. Response has been excellent.

These properties aren't even at auction rates. They're simply reduced market rates Tell your seller they are delusional i diots. After seeing the place up close and the total dump of the surrounding area, I'm glad they declined my bid. I wouldn't give even half that now. Glad I extended my diligence. They haven't even had the lawn mowed! Pathetic. You all should rescind your representation. What a complete waste of time and TOTAL LIE. Shame on them and maybe you all should apply some diligence as well. Doubtful I will even seek out anything further with your company. These properties aren't even at auction rates. They're simply reduced market rates.. Total disaster.