Can't seem to get things done as requested We're a rather low maintenance client and rarely need any service. The few times we asked for help, both times were not done according to what we requested. 1. We asked for an estimate to install fire alarms, towel holders, etc. We didn't get an estimate but they went ahead and did the work without consent. 2. We asked for 2" blinds to be installed and 1" blinds got installed and we are having to pay extra to get the 2" blinds installed even though the original quote given was for the 2".

Ryan at New Age has been great to… Ryan at New Age has been great to respond to our requests for maintenance on our rental property. The office staff is also very responsive. I like having the portal so that I can look back on prior conversations and check to see if I actually did ask to have the furnace serviced! Paperwork has been easy to use for tax purposes as well. Deposits have been prompt and with no surprises.

Responsive and Responsible We recently moved from the east coast and purchased a home with Brett. He was always available to answer questions and made sure we closed quickly. During the home inspection it was determined that we needed and new roof. Brett worked with the sellers and their insurance company to cover the cost, found us local roofing company who would make the repairs and made sure all bases were covered prior to finalizing the sale. I would work with Brett again and recommend him to friends and family without hesitation.

Used to be called ERA Used them when they they were called ERA, would never use them again. Made several mistakes on their contract and charged me 5% commission for selling my house.

Insanely terrible By far the worst rental experience of my life. Angie was a nightmare to deal with, not returning our phone calls, not competing work orders, and being very aggressive when we try to communicate with her. Basically zero customer service. I'm in real estate so I have worked with many property managers, all insanely better. We left the apartment spotless, found a tenant to replace us when we left, and even brought get a Starbucks gift card after moving in. Didn't prevent us from being a "nuance" to her. I can't speak for the rest of the company, but she's terrible.