Lisandra Martinez
GBStay somewhere else The unit didn't had everything they advertised. We had a damaged ceiling fan, broken TV, broken flatware, scratched bathtub, and a balcony that was like a pond every time it rained. The worst part is that for the last 6 weeks of our stay, the elevator was broken, and the unit was on the 4th floor. We reached out to Landing 5 times, send them pictures, asked for updates, and we didn't get a response. We had to move all our stuff using the elevator on the opposite end of the building (probably 150ft) from the apt. The cherry on the top, the downstairs neighbor kept hitting our floor from below at all times of the day, and sometimes yell at us from her balcony...we were only walking in the apartment. Oh, and we paid approx 2,500 a month. Overall, this was a horrible experience.
Joern Baumgarten
GBPerfect and personal support on any wish you might have! We are more than happy with the experience we had so far with Landing. Fran, our executive resolution manager, who personally and in detail involves herself to provide perfect service, and our agent Lisa do a fantastic job to make us feel welcome and extremely well cared for. THANK YOU!
Linda Suleiman
GBABSOLUTELY NOT ABSOLUTELY NOT. We arrived to Minnesota on Sunday for a 5 week rental and the condo HAD NO ELECTRICITY OR HEAT. The landing people did not turn on the electricity. I sat in my car for 3 hours on the phone with them and they could not get it resolved or electricity turned on. They told me to go find a hotel for the night with my kids. They didn’t even bother to call me the next morning. I called the area manager Veronica who was absolutely useless, she didn’t apologize or anything or was of any help. All you could hear were her dogs barking and her not paying attention. The experience with Landing may have been the worst I have ever experienced in rentals and customer service.
Lyn Morrical
GBGreat company Great company. Tyson was a pleasure to work with and made our stay seamless. Would definitely book through Landing again.
Moza Alserkal
GBWorst worst experience!! 0/10 Worst worst experience!!! We had our booking getting overbooked by someone else although full payment has been provided along with receiving approval and confirmation emails!! Was not informed till check-in day where we had checked out of our hotel to go directly to our apartment. No compensation whatsoever. Never dealing with Landing again. They have caused extreme inconvenience and showed great unprofessionalism