Brandon
GBYhen was great Yhen was great. She was knowledgeable and friendly. She seemed concerned about my issue. If I could give her a 10 I would. I will rate the local office a negative 10 though. They are horrible at customer service. They haven't resolved a maintenance issue I had before. They are the absolute worst at customer service.
Beth Long
GBAndres actually offered information… Andres actually offered information that wasn’t a direct answer to a question that I had, in other words, he went above and beyond the expectations. I had spoken to someone earlier about the situation and he didn’t offer what Andres did. I also offered him information about a certain property when I told him that the property was open, the doors weren’t locked, there was no lockbox.
Amanda Anderson
GBBest maintence tech EVER As a renter with First Key for over 2 years now, I've interacted with several of the maintenance techs. While all have been friendly, Misty is BY FAR the most competent and efficient tech that we've worked with. Highly recommend! She even called me after a few days to see if the problem was indeed fixed or if she needed to try a different solution. She truly cares about her work and making sure the job is done right!
Adelaida
GBRaul G Raul G. went above and beyond to help us fill out our documents! Super patient as well! He answered all our questions, we definitely had a 5 star experience!
Tasia Moore
GBAndrew was every empathetic to our… Andrew was every empathetic to our situation as we were recently displaced from our home. He ensured to connect us with an agent and I really appreciate him.