Do NOT Do Business with Santander at all costs. I have an account with Santander for my car loan since 2019. I paid on time every month for four years. I've asked for my high interest loan to be reduced they denied my request. Yes, I should have gone with other lenders but their option was to lower my payments and extend the conditions which I didn't want pay more over time. Santander started with harassment calls on February 21, 2024 but my bill wasn't due until February 24th and has marked me late for payments before my due date for one pending payment, called and harassed me about the one payment prior to the due date, refused to remove the late charge on my account applied before the due date and billed me for the month of March in February and marked that bill late also. They even called me on Sunday the 25th about the payment. It was officially late on that day but it was on Sunday they called about the one payment. There has to be some legal ramifications to their business practices and I guess it's on me to find out what they are.

This company is the worst company ever…so disappointing to do business with them. This company is the worst company ever ! They won’t let me access my account online can’t login, they are taking advantage of me saying I am 45 days late on my payment that I missed a payment . That doesn’t make sense at all because I have all my bank statements showing that I have made payments since the day I got this loan with them. Yes I was late however I made my payment. I don’t appreciate the bad credit report from them now my credit score drop very low because of their inaccurate information on my account. Come on please help me? Give me access to my account so I can read my statement make payments on login please . It should never be this difficult to make a payment on my account much less have access to my accounts. It’s unfortunate that I choose to finance my car with this company I must have bump my head !

Living in Marseille and accounts not accessible Living in Marseille for a few months as we do each year and have not been able to do online banking, Provided no support to help us log in,No technical help or toll free numbers to call for help,