I originally started a refinance with… I originally started a refinance with them on my primary residence back in April and just gave up working with them now in October. I was originally forgiving with the first refinance that fell through at the start of covid. Second company they matched me with took several months before it fell apart. They told me the third time would work and be fast since they had all my paper work... Not so. Refinance went over 45, they relocked for an addition 21 days, managed to let that expire too. Finally sent me an updated disclosure after 66, which had raised over 1,100 dollars since the initial one (due to repeated loss of rate lock) To their credit they offered to refund their brokerage fee, but since I could still get a better deal from using a more competent company that can probably close in under 5 months I decided to walk away having lost months and just under $200 dollars due to excessive payoff statements fee (6). Their personnel is courteous and pretty reachable, they just can't seem to close. I would recommend looking elsewhere.

Good experience Overall, our experience was good. In the beginning, communication was very poor and we were hit by the fear of "We just gave all our financial information to someone we don't know and now they won't return our calls!" But, soon we were connected with a much more attentive rep that was great walking us through the process. We did have LOTS of hiccups of getting a notary out to do the signing, but don't think that was SYOM's issue. Overall, we would recommend.

Horrible experience Every aspect of this refinance was a mess. The communication was very poor. Documents were sent with mixed up information, the interest rates weren’t what was quoted, the appraisal company made an error, the title company never requested my funds for wire transfer, calls went unanswered. The service and company were abysmal. I will never do business with SYOM again, nor will I do business with an online Mortgage company. This experience left a stain on the business.

Awesome JOB!!!! Paul Kim did an awesome job! He made sure we got to the finish line! Am very satisfied with the service provided and will highly recommend them! Taylor also did an awesome job, communication was effective and timely. This defines that this team is driven to succeed! Thank you! Job well done!

Evil piece of $hi+ Greg scammed… Evil piece of $hi+ Greg Martel scammed thousands of investors out of over a quarter billion dollars. Price Water Coopers appointed by the courts as a receiver to try and find OUR money he stole from us and left for Thailand! Complete Ponzi scheme destroyed so many peoplea lives...