Great service until Great service, but was offered $50 Amazon gift card because my loan offer was decreased. When I call I was told, yes it was offered & pending manger approval. I called back on 01/03/20 and was informed that nothing was noted; that someone would call me back. And this time, I have not received a call pertaining to the $50 Amazon gif card. Thank you.

Went through the process and found I… Went through the process and found I was preapproved for $4,000 though I did not need but $3,000. Problem was the payments were over $500 for 12 months, More than I could handle and I would eventually pay back over twice what I borrowed. I find that extremely high when they have my car title for collateral. I can go to any on line loan company and do the same without using my car title.

Customer service follow up was good Customer service follow up was good, 1st expected due date was too soon after the loan.

Customer service is not the greatest but the worst Customer service is not the greatest. They left a message saying that they needed further information. When I called back to inquire about the details, the details that were given to me over the phone were total different then what the message left requested. When I asked about it the customer service person only restated what she had said previously. I asked for a supervisor and she stated she was the supervisor for that shift. Needless to say the call continued to go downhill. After getting off the call a email was sent saying Notice of Adverse Action Taken..... meaning everything thing that I uploaded and that I had already been pre approved for, didn't matter. GREAT CUSTOMER SERVICE ( NOT ) I received a Loan elsewhere with no hassle at all - all via online.

Title Loan Fast was there when I really…needed them most Title Loan Fast was there when I really needed them. Got my money within 24 hours once loan was approved. Customer Service is really easy to talk too and if you have to leave a voicemail, which is rare during business hours, they respond to you quickly that day. They don't fund on weekends so keep that in mind and they process your payment on Thursday night/Friday morning @ 12AM. If you get paid direct deposit then that time shouldn't bother you. For me, who has to deposit my paycheck on Fridays this was difficult for me occasionally. If you contact them a couple days in advance though they really do work with you the best they can. All in all a good company that I recommend