Title loan review Pretty cool company.

Tile loan review Associates are friendly and knowledgeable, process to get loan is not too time consuming or difficult. Overall my experience has been good.

Customer service is not the greatest but the worst Customer service is not the greatest. They left a message saying that they needed further information. When I called back to inquire about the details, the details that were given to me over the phone were total different then what the message left requested. When I asked about it the customer service person only restated what she had said previously. I asked for a supervisor and she stated she was the supervisor for that shift. Needless to say the call continued to go downhill. After getting off the call a email was sent saying Notice of Adverse Action Taken..... meaning everything thing that I uploaded and that I had already been pre approved for, didn't matter. GREAT CUSTOMER SERVICE ( NOT ) I received a Loan elsewhere with no hassle at all - all via online.

They lie a lot !!!! They lie a lot !!!!! They send you a virtual copy of your loan agreement with no fees or %’z now on the virtual contract and then on top of that they charge you $700 fee just for you getting the loan that’s without interest and another $400 fee(might be more )of you don’t pay it off within 3 months but your loan agreement is for a year. They don’t tell you this on the phone when I talked to somebody she told me all I would have to pay is the original amount borrowed when I received my loan it was $750 by next month they said I owed $1250 and and if I didn’t pay it by the end of the 3 months it jumped to $1,850 just in fees and now I’m begging for my receipt after I already paid $865.91 they Saying I owe them $933.36 which mean they want over $1,000 for a 750 loan I don’t advise them To anyone and when you tell them you were lied to they say oh well.

Terrible don’t use this company Terrible don’t use this company. Run. The fees are ridiculous and they only respond if they need something from you. I paid off the loan a month ago they contacted me twice asking for my address to send my title and still nothing. I asked several times for copies of all my payments for my accountant. I have my own business now and I need it. Sounds very shady. Terrible company and boy did I learn a lesson.