Justin Hernandez
GBSTAY AWAY STAY AWAY. The company is terrible. I am purchasing a new home. I went on bank rate looking for a lender. I spoke with the mortgage person, he promised the world lowest rate and lowest fee. I said ok, i will apply. I did the online application enter all my personal information credit check etc. They wanted me to send up my doc. I explained to the person that they are on my business computer I can upload them in their portal but I can’t email them. I was told my rate was locked in and I was preapproved, Its been a week and I still cant get a fee sheet. Rates have gone up. This company has wasted my time go back and forth. DO not believe all the google reviews. Because they wasted my time I did not get to lock in my rate with a different lender. Stay away.
Margareta Caliga
GBI completed my refinance process with PRIME CHOICE I completed my refinance process with Mark Snow and Lana Kim. In fact, this was the second loan refinancing we have done in the last four years, both with Prime Choice Funding. Why did we return? Well, who wouldn't, for an excellent service, timely delivered by professional loan officers: pure and simple, an awesome service, straight forward, for a great price. Thank you very kindly, Lana and Mark! With respect, Margaret and Ted Caliga Manassas, Virginia April 2020
Oscar Khoury
GBMediocre customer service, Don't waste your time with them. Brandon Pratt was assigned to my file and provided mediocre customer service. He promised call backs and e-mails which didn't happen, I had to keep after him and actually call another employee from the company to have him call me back. It was a total waste of my time, I absolutely do not recommend working with them.
Graham Cochrane
GBas a first time homebuyer I reached out… as a first time homebuyer I reached out to get a comparative mortgage quote and was treated rudely when I shared what other local banks were offering for rates. They would not provide a quote but wanted me to start an application. No clue why
Customer
GBI usually do not go out of my way to… I usually do not go out of my way to write reviews unless there is something amazing to say. In this case, since this individual just ghosted me, I am going to do him a sold on every review site there is. I was calling around to get the latest info on mortgage interest rates because the junk mail on refinancing is the only thing I receive, I figured I start calling around. I called Prime Choice Funding and started to speak with Mr. Scott Denissen. After some emails back and forth, I decided to go with another company because their rates and fees were higher than a couple different companies. Mr. Denissen then makes the offer (see attached) of $500 for a loan estimate that is locked in and has a better rate. At this point in the back and forth emails, I have two offers that is better than his. I provided him with the documents and he then kicked it back saying that my particular loan was not locked in. The VERY next day I sent Mr. Denissen a proper locked in loan estimate. I give him a few days to call/email me back, I figured he got busy, so I send him a reminder email. It has now been 3 days since the reminder email (I was still interested in doing business with this company if he could be at least match the current offer or beat it) and Mr. Denissen just ghosted me, still not a word from him this day. I will ever expect $500 from the word from a guy that I have never meet before, but to just completely ignore me when I am trying to do business with this company is just bazaar.