David Perry
GBUse Trivago with caution Using Trivago, in my experience, means connecting with another company for the actual booking. My booking experience for an airline ticket to Barcelona was a pure bait and switch. The site quoted me an attractive price and I booked, but I got an “urgent message” that there was a problem with my credit card. The problem turned out to be that the ticket at the level they had advertised could not be purchased. They offered me a ticket for the same itinerary for $200 more. I declined and they canceled the transaction. But I checked the Trivago site after this call, and the ticket at the “bait” price was still on the site.
TERRY COX
GBThey use Scam Booking Companies I booked a hotel on this site through Algotels and Algotels will not respond to my request to cancel. Have sent at least 6 messages to customer services with no response and when I go to website to cancel I receive an error message. I would not use Trivago since you could end up booking through Algotels on their site.....RUN
Gemma Mitchell
NZExtremely bad experience twice now… Extremely bad experience twice now booking through Trivago leading to Hotels.com - both times taking double the payment out of my account and only refunding half the amount, taking up to two weeks to return with less than half of the refund amount. Extremely hard to contact Trivago and Expedia.
Not Needed
GBScam Alert You should investigate the companies that you refer your customers to BEFORE their credit cards get blocked. You sent me to Hurb.com, some Portuguese company that refused to help me when I contacted them. I thought Trivago was a big fancy company with big commercials...now I see that they are a weak, pathetic, small-time player that refers people to cheap, fly-by-night websites that get their credit cards blocked! Don't ask me to contact you to tell you how to fix it. Ge it right Before you go into business! Pathetic.
L' Cynote
GHTrivago helped me to find the right… Trivago helped me to find the right price from several booking sites! They compare hotel booking prices alongside useful information so you make the best decision for your needs. They are very loyal too. I strongly recommend you use Trivago