ACCC has shown they mislead customers Fined for misleading customers by the ACCC. Their credibility won't recover. Even now with some checks on rooms if inexpensive comes back as unavailable on those dates. However a check on a more reputable sites show availability. Puts up low misleading ratings for reviews, however when one tries to read these reviews you are unable to. Trivago is a waste of time, poor value and as the ACCC found has mislead the public.

Horrible customer service ! About my Trivago experience - You recommend the absolute WORST of hotels ! ! You do NOTHING about customer Quality assurance ! ! Your company PROMOTES nothing but vicious " FALSE ADVERTISMENT " ! ! In return - just like the Super 8 CRACK & FLOP you promote - myself along with a vastly growing number of people in our Nation will be BOYCOTTING your company ! ! Not one person in your company has followed up on this complaint ! ! Say GOODBYE to tens of Thousands of U.S. customers ! ! Do NOT contact me again ! ! Kevin Dragoo - Washington DC - America.

I use trivago since a long time I use trivago since a long time, helped me to save a lot of money a time for my hotels bookings

Scam Alert You should investigate the companies that you refer your customers to BEFORE their credit cards get blocked. You sent me to Hurb.com, some Portuguese company that refused to help me when I contacted them. I thought Trivago was a big fancy company with big commercials...now I see that they are a weak, pathetic, small-time player that refers people to cheap, fly-by-night websites that get their credit cards blocked! Don't ask me to contact you to tell you how to fix it. Ge it right Before you go into business! Pathetic.

Just stayed at best Western in Felixstowe Just stayed at best Western in Felixstowe for two nights .great staff very hardworking all of them good breakfast and Sunday carvery .rooms very well cleaned bit dated but very nice comfortable beds .would stay again .only criticism is there seems quite a lot of noise through walls from other people talking and TVs but having said that I sleep soundly so it didn't keep me awake . Some unfair comments on other guests feedback I feel .I enjoyed my stay 😊