There is no mobile check deposit There is no mobile check deposit, a must for any virtual/digital banking platform. It’s exclusion is baffling. Maybe it’s the software developer in me, but not having an obvious way to log into your account from the main website is bizarre and a weird thing not to have in 2022. I make websites and apps for a living, this is a basic feature when you have users. I’d love to see our accounts earn interest, though in this economical climate it would be an underwhelming rate anyway and this platform is still getting settled in. That’s it, everything else is really really awesome!

I'm giving Greenwood some grace I'm giving Greenwood some grace. Yes, their customer service is slow when it comes to answering the phone and responding to emails. I've had similar issues with my funds being available within (what I thought) a timely manner. I have not cut them off completely but I don't have all my funds going there just yet either. I still want to believe that Greenwood will be the bank it says it will be.

Don’t waste ur time Don’t waste ur time ! Declining issues for a bank account . Please my money ur just a building just like every other bank . I waited for what reason? Reminds me of the same racial discrimination hatred like other credit card and bank do black people ! Take ur joke applications go get investors too check account so they can invest in nothing as other banker do ! Ready for decline for no reason to hold my money !!!

Stay AWAY. Do NOT bank with Greenwood. There is no benefit to do so. They will hold deposits and refunds longer than necessary and give you excuses like, “We do not see s deposit/refund,” If the wait time for a refund or deposit is 7-10 business days, count on waiting that entire time. No worth it.

Customer service get a 1 ⭐️ Customer service get a 1 ⭐️. Opens mid morning(10am), closes at 8pm, no weekend availability, Banking App is the worst. You have an issue after hours your screwed. Smallest infractions card will lock out on fraudulent matters even though they are not. Constantly have to call in to explain its myself making transactions. The ideas of GREENWOOD ARE 💯….the actions, research and development needs a lotttttttt of revamping and help…I’m not going to close my account but I will no longer direct deposit my funds or add funds. To many bad experiences in 60 days!! I tried to support but damn I travel wayyyy too much for no access to my revenue and finances when extremely important situations come about. Thank you G-Wood✊🏾✊🏿✊🏽✊🏼