1 star too many-RUN Unprofessional Bad Business 1 star too many. RUN-DO NOT DO BUSINESS WITH CIVIC. The worst financial service company I've ever dealt with. They have had my loan since December 2022 and no one even had the courtesy to respond to my emails for a follow-up regarding my refinance after I've paid over $1200 in appraisal fee's. I've emailed the underwriting manager Daniel Molina called customer service to simply get a reply and no response. It was supposed to take 30 days. I had the pre approval. The Appraiser confirmed she made a mistake on the appraisal stated she would correct it at their request and they did not even submit for corrected appraisal. They will give you the run around and undeliver weeks at a time. I will be filing a complaint under the FHA, HUD, and BBB. Still ongoing.

Justin and his team were amazing during… Justin and his team were amazing during the process of getting our loans and refinances. They were on top of getting all of our paperwork in as fast as they could. On our last transaction we ended up closing within a week. They always kept us in the loop with every step within the process. Justin is a solid mortgage/financial advisor and more importantly a genuine person. Highly recommended. Thanks again for all your help!

Worst experience I've ever had as an… Worst experience I've ever had as an investor. Beware, they created endless headaches for me after constantly pushing back my refinance, month after month. What was supposed to be a 30-day close, is still going and we're past 100 days now. It's been a nightmare of an experience. We Finally seem to be at the end but I wouldn’t want anyone to go through that experience.

“Exceptional follow up and execution… “Exceptional follow up and execution skills. Extremely professional, friendly and easy to work with. Quick turn around on everything from pre approvals to funding. 6 Stars to my team!!! They deserve raises and promotions :) Love the Broker portal, it makes the flow of what we do a million times easier so everyone can focus on completing tasks and getting on to new business. Much appreciated and gets easier and better to work with Civic as we grow together. Pamela Kimble, BRE Capital & Investments, LLC

Civic financial is the biggest scam… Civic financial is the biggest scam company. They cost me thousands of dollars on a deal they promised they would close months later a week prior to close they come with they need more information. Absolutely the worst lender I ever worked with. All the would say was just push closing another 2 weeks until finally the seller backed out. Do not use this company you will regret it