Linda Austin
GBI I had broblems with billing.contacted microf and they are off… I contacted microf and they are off today just wanted to know if they got my check I wrote may 23rd since they never cashed it. Not sure if I should stop payment on that check or not. Billing giving me hard time was going turn me into collection agency for 22.00 I could pay since I didn’t have whole payment. They refuse change due date otherwise would not be late anymore for payment. I should be all caught up in payments. I would never have them again they would have to work on their billing before I have them again. I would not recommend anyone get microf. I have 7 more months be paid off. I am struggling pay my bills and will not work with me so I can pay this off. If I had money pay it off now but I don’t. Can’t wait until January comes be my last payment. Please do not get microf. If it wasn’t for billing give them five stars.
Dwight
GBThe young lady that helped with my… The young lady that helped with my payment was outstanding! She was friendly, helpful, extremely knowledgeable with excellent communication and people skills. Microf should use her recordings as a training tool on how to talk to, listen to...and treat a customer! I don't know what she's paid but she deserves a raise; she's just that valuable to your organization.
Joe Rabe
GBTerry is an awesome person to deal… Terry is an awesome person to deal with. She Goes out of her way to help customers no matter what their situation is she is always there to help. I would recommend MICROF to anyone who needs their services, all thanks to Terry. Her level of professionalism is outstanding.
Diana Anderson
GBLatoya is a remarkable asset to… Latoya is a remarkable asset to Microf!!!!! I received a play off check for my furance. I was very confused and scared. She spoke in a clear calm voice and proceeded with instructions! Thank you for the quality service she provided. Diana Anderson
Linda Rivera
GBMy Financial Setback turned positive by Microf employee, Renee Mitchell !, Due to a financial setback, I was behind on my monthly payments. I suddenly lost my Fiance and became homeless after I transferred to California. I still luckily owned my home in Md. I was able to set up a short term payment agreement, for not much, $100.00 a month, but this was even a hardship for me. I was happy to have the agreement, even though it was not much until I could recuperate financially. Thankfully your representative Renee Mitchell was heaven sent ! She is the ultimate professional, listening to my plight and allowing me to make my payments until I was able to recover financially. This morning I requested a payoff figure and Renee provided it , most readily ! I owe everything to Renee and she provided me some piece of mind. She was very professional and responsive. You are lucky to have an employee of her caliber. So Thank You Microf!