I wouldn’t even give this place a one I… I wouldn’t even give this place a one I recently rescued a dog not my first rescue either I’ve had other dogs that were deaf and blind, but this one has behavioral issues so I reached out to the plan and tried it out for two days and when I tell you that my dog would not respond to any of BASIC TRAINING They offer here is an understatement. I thought I had canceled it that day and was unaware that I needed to actually email them to get it canceled. There’s no telephone number listed to speak with anybody. I contacted them right after they charge my card on a 30 day, mark explained that I even showed the app to my vet and they said that this was not going to work for my dog, I explained that to Doggy plan as well and they refused to give me my full months money back when I didn’t even use it. I contacted them right away after the charge. I have plenty of conversations between myself and Doggy plan regarding my refund that they refused to give me , she just wants to keep talking about guidelines, Audrey’s customer service skills are very poor. They don’t care about helping out your dog at all. They only want your money. I promise do not use them. Beware spread the word all of Us for baby parents love our dogs so much that we would do anything for them in this company knows that and they’re looking to take advantage of you and your wallet .

Timothy canceled my subscription - with no hassles. Timothy canceled my subscription immediately without many questions. I have no issue with the product, it just didn't meet our needs. However, when I signed up, I didn't realize it was a subscription. My bad.

Being charged for unwanted programs This program is not what works with me or my dog. Also I ordered, received and paid for basic program. But was charged $69.64 in both March and April for other materials.

Total scam Total scam. As others have said you don’t realise you’ve signed up for a subscription service until they hit you with a further bill for 3 times what you paid in the first place (£79.99 in my case!). Like others after first few lessons I stopped using as terribly dubbed. I did eventually get the second payment refunded, but it took a lot of doing!

Wish I had read the reviews first Wish I had read the reviews first! Paid for the training, AT NO POINT does it tell you it's subscription, just asks how long you want access for so I chose 24 weeks. It was only by chance a couple of days later when I clicked on comments on FB and saw all the people complaining about the subscription that I knew. Having now visited Trustpilot I can see it's the same for everyone. Videos very poor quality, only watched 1 and new it wouldn't be for me but certainly not on a subscription basis either. There are so much better ones out there. This company is very close to working as a scam with how they advertise. I emailed to cancel and it was a rigmarole. Very vague wording so doesn't actually state you're unsubscribed. Left it a week and emailed back asking if I was now unsubscribed to then receive an email saying I was still subbed and maybe I wanted to continue? I said no, please cancel. Received another email asking if I was sure? I said yes, please cancel. Then another email to say they'd offer me a discount so had to get very assertive but finally received confirmation it's cancelled!