Plans and attention good The plans are good and help tp know how I can hep my dog to have a better life. Also the attention that I got for now was great.

Scam scam scam! Scam scam scam!! Looks like you are purchasing a one off package, then 3 months later charge £79.99. Plan and videos are awful and not helpful at all, they refuse to refund when you realise it is a scam! Avoid this offer!!

ZERO:SCAM stay away! Paid $19.99 to watch a couple POORLY done videos on leash walking. Dog training supposedly! Didn’t know it was a trial to a subscription. No where did it say this. Next thing I know I’m getting charged $49.99 for the next two months as an auto renewed subscription renewal. I cancelled any further renewals through PayPal. Not only were the videos awful and of very poor quality, you can’t request a refund through their site or through PayPal. Biggest SCAM out there. Stay away and go watch yourself a you tube video! Oh yeah, the charge on your bank statement shows up as Gentenox Enterprises Limited!!

This is a very clever scam This is a very clever scam. The way they sell you the product is hoping you forget to cancel after the initial offer then start paying a much higher rate which is not listed in your transactions as "doggy plan" so it's not obvious. I lost over £200 as I was not sure what this payment was and had to check it all out to realise then cancel. I didn't even use the service as I had a lot of personal issues going on and couldn't get the time to even start. I did not get any welcome or info emails from them when I signed up either. So disappointed and feel utterly scammed. Customer Service was poor. No refund given at all and their communication took no notice of my points raised at all. Don't do it. Get a proper live dog trainer. It would have been cheaper and better!

Timothy canceled my subscription - with no hassles. Timothy canceled my subscription immediately without many questions. I have no issue with the product, it just didn't meet our needs. However, when I signed up, I didn't realize it was a subscription. My bad.