Dan Gray
AUPoor quality content VIdeos are dubbed poor quality rubbish. Then they charge you on a recurring basis. Have not been able to cancel it so far. They did not offer to refund me, but when I asked they have refunded the subscription fee.
Mr Davi McCartney
GBTotal scam Total scam. As others have said you don’t realise you’ve signed up for a subscription service until they hit you with a further bill for 3 times what you paid in the first place (£79.99 in my case!). Like others after first few lessons I stopped using as terribly dubbed. I did eventually get the second payment refunded, but it took a lot of doing!
Natalie Bell
GBThis is a very clever scam This is a very clever scam. The way they sell you the product is hoping you forget to cancel after the initial offer then start paying a much higher rate which is not listed in your transactions as "doggy plan" so it's not obvious. I lost over £200 as I was not sure what this payment was and had to check it all out to realise then cancel. I didn't even use the service as I had a lot of personal issues going on and couldn't get the time to even start. I did not get any welcome or info emails from them when I signed up either. So disappointed and feel utterly scammed. Customer Service was poor. No refund given at all and their communication took no notice of my points raised at all. Don't do it. Get a proper live dog trainer. It would have been cheaper and better!
customer
GBWish I had read the reviews first Wish I had read the reviews first! Paid for the training, AT NO POINT does it tell you it's subscription, just asks how long you want access for so I chose 24 weeks. It was only by chance a couple of days later when I clicked on comments on FB and saw all the people complaining about the subscription that I knew. Having now visited Trustpilot I can see it's the same for everyone. Videos very poor quality, only watched 1 and new it wouldn't be for me but certainly not on a subscription basis either. There are so much better ones out there. This company is very close to working as a scam with how they advertise. I emailed to cancel and it was a rigmarole. Very vague wording so doesn't actually state you're unsubscribed. Left it a week and emailed back asking if I was now unsubscribed to then receive an email saying I was still subbed and maybe I wanted to continue? I said no, please cancel. Received another email asking if I was sure? I said yes, please cancel. Then another email to say they'd offer me a discount so had to get very assertive but finally received confirmation it's cancelled!
Laura Beth Fox
GBCheap AI Audio Garbage They provide cheap, unprofessional videos using AI audio that does not match the speaker at all. It’s worse than watching old dubbed movies. Difficult to watch which guarantees it will not be successful because I can’t stand watching or listening. Garbage.