customer service people… Overall the customer service people have been great. They’ve listened to me get very frustrated with Vrbo and tried to work the problem out without management getting involved. Sadly that could not be avoided. Commutation is the biggest problem I see.

Great tool for sourcing potential real… Great tool for sourcing potential real estate deals! Love their comparison and modeling tools.

STAY AWAY from this extremely… STAY AWAY from this extremely disorganized management company. I made the mistake of trusting them and signing up for short-term rental property management. They were consistently messing up major aspects like mixing up our smart lock with someone else's, not able to handle guest complaints in an efficient and caring manner which resulted in bad reviews, I've had to double / triple repeat myself for anything, and many many other issues. Their website states that they charge 15% but that is definitely not correct. I signed up with them wanting a completely hands-off quality management experience but I ended up having to do more work than I would have managing the house on my own because I was having to fix their mistakes and double checking their work constantly. Plus, they kept my funds from me during my last month and instead used it as credit towards that month's commission. Completely disappointed with this company. I also really did not like how AI driven everything was - their communication methods were very artificial feeling and I wasn't sure if I was talking to a bot or an actual person. I've had guests who also complained about this. All in all, I would stay far far away from them.

Buying Rental Properties Made Easy I have purchased 3 rental properties with them so far. It took me a few months to understand how they came up with the numbers and how the process works. But once I understood, I bought all 3 homes sight unseen. You still have to have some knowledge of what you want but they filter it so that you see the best properties listed on the MLS. Sean and Humberto helped me through the process and even recommended property managers. Already thinking about the next property. Definitely will use again.

5 stars 5 stars! Their property management service is exactly what we were looking for when opening our new short term rental and the team has been amazing to work with. Thanks Awning for making it so easy for us to up our investment portfolio!