Avoid Awning - worse than doing it yourself This property management company is no more than a company that takes a significant slice of your revenue stream for barely any work. All they do is outsource to 1099 workers via mobile gig platforms, resulting in unreliable quality and poor communication. My experience was doomed from the outset. Onboarding was interrupted by my contact's vacation. The first guest arrived and had such a terrible experience they complained to Airbnb and got a partial refund - the difference was assessed as a penalty to me and not Awning for their mismanagement. I didn't learn about this until three months later due to delayed invoicing. Issues continued to mount over the short relationship I had with Awning until I terminated the agreement. Guests continued to leave poor reviews. They actually said things like "great house but terrible manager" in the listing. This resulted in a significant revenue loss for me, as all of this happened during the peak summer season. Today, I was deducted the full balance of disputed invoices which I did not approve. Their invoicing is very confusing, and their team never properly answered questions I had. Companies cannot deduct directly from checking accounts like this without proper approval, but Awning does it anyway. Since ending the Awning relationship, the listing has had 15 five-star reviews and no negative ones. It has been less stress to just manage on own.

Awning: All you need to be successful at real estate investing. Awning is a most excellent service aiming to help the average guy be successful at residential real estate investing. There are great real estate agents, but Awning one ups them by giving you the super powers of a professional investor. My experience was excellent. The awning model centers around your personal advisor and their website “feed”. Mine, Sean, was seasoned in both real estate and importantly as a high volume property manager. Each day, my Awning dashboard feed would be populated with choice picks selected by their underwriting teams that Sean and i would discuss. The analytics on the website would help us, in a glance, understand the numbers involved in each transaction. With a few clicks the offer could be sent off. And Sean would be totally on it the whole time. And during escrow, he helped me line up a formidable team of property managers, contractors and others along with a plan of action to get the place up and ready to rent as soon as it closed. Thank you Sean! And thank you Awning. I think I got a real jewel that will add value for generations to come in my family!

PLEASE READ AND STAY AWAY. U CAN FIND BETTER If I could give zero stars I would. Please don't use them. There is no direct point of contact. I'm still missing payments from guest that stayed in February its now April. They will pull money out your account for cleaning fees when there are no guest. Extremely disorganized company. That will never give you a straight forward answer when you call they always have to call you back lol..a joke!!!

5 stars 5 stars! Their property management service is exactly what we were looking for when opening our new short term rental and the team has been amazing to work with. Thanks Awning for making it so easy for us to up our investment portfolio!

Run from this company!!! I don’t know how this company ever had good reviews. I have been in commercial property management for 15+ years and am fairly patient and understanding of some issues. But, I honestly can’t think of one thing that this company has done well. Their host is not even a super host. He has a horrific 4.4 score. They don’t escalate or let you know when your guest or cleaner report things (a leak) until a week later. The cleaners are awful and stole hundreds of dollars of sheets, towels and blankets. They have standard reviews of their guests which are inaccurate. They get information incorrect and ask for the same info over and over. We have been bleeding money with our STR since hiring them. I wish we could sue them for breach of contract and all the money they have lost us due to low bookings.