Very customer centric and helpful I run a 500 plus member Investing Group on Seeking Alpha. Naturally, there are outside questions surrounding subscriptions, renewals, upgrades from monthly to annual, and some occasional churn. The SA subscription team has been great to partner with and very responsive, a must in fast paced world. They are very customer centric, think and act like smart business people.

False charges, little valiue They put me on autorenew, I cancelled and they still charged me for up coming year and will not refund. The product in itself is poor and the service is worse. Stay away.

support person got back to me quickly support person got back to me quickly, was polite and gave a good and understandable explanation for my concern. When i contacted again he was again responsive, helpful, and polite.

answered it correct the first time and… answered it correct the first time and accurately

Fast & Friendly Customer Service I am a happy subscriber to Seeking Alpha. With no access to sell-side research, this site fills an important gap for me in assessing stock fundamentals. The customer service is fast, efficient and friendly. I recently received a quick reply to a concern, and the service team were anxious to follow up with me that everything was ok. Greatly appreciated!