Very customer centric and helpful I run a 500 plus member Investing Group on Seeking Alpha. Naturally, there are outside questions surrounding subscriptions, renewals, upgrades from monthly to annual, and some occasional churn. The SA subscription team has been great to partner with and very responsive, a must in fast paced world. They are very customer centric, think and act like smart business people.

!!!SCAM !!!! La version payante est un scam. Essai d'un mois à 5$, renouvelable à 239. Je n'ai pas renouvellé et ils m'ont prélevé 479 $, grâce à de clauses fallacieuses cachées dans les conditions générales de vente. Refus de remboursement avec la complicité de paypal qui couvre la pratique. Et comme basé en Israël, aucun recours. Une belle bande d'escrocs! J'ajouterai que j'ai résilié avant la fin de la période d'essai et que la demande de remboursement pour la version définitive est restée sans suite. Seule réponse, on ne vous prélèvera plus. De même il est facilement vérifiable sur leur site qu'il n'existe aucune offre à 479 dollars. En cas de résolution, je modifierai mon avis. !!!! The paid version is a scam. One month trial at $5, renewable at $239. I didn't renew and they took $479 from me, because of misleading closures hidden in the general conditions. Refusal to reimburse with the complicity of PayPal which covers the practice. And as based in Israel, no recourse. A great bunch of crooks! I will add that I canceled before the end of the trial period and that the refund request for the final version remained unanswered. The only answer is that you will no longer be charged. Likewise, it is easily verifiable on their site that there is no offer at 479 dollars. If resolved, I will modify my opinion.

quick response quick response; staff took ownership of my inquiry

Saroj Kumar was the customer service… Saroj Kumar was the customer service rep that handled my inquiry. Saroj were quick to respond, very professional and solved my issue. Thank you very much.

Support team is responsive Support team is responsive. They understand the UI problem quickly. The provided workaround is effective. Thumbs up!