Jane
GBThank you Karen White Just want to say how much we appreciate all Karen White did for us--expeditiously, professionally, efficiently, succinctly, --and compassionately for Mom. She made it go smoothly accommodating our own hiccups, staying in touch and informed, and still closing within our demanding final stretch. Mom is at peace with it and the family is so relieved that Mom can stay in her home. Can't thank you enough!
Ed Brown
GBSlow gruling process; never want to go thru again! Slow gruling process: numbers change constantly, very difficult to understand process. Amount of paperwork and signing proceedure totally archaic, (maybe was OK in 1950). Requests for documents and info absurdly aggravating; one day we need this, 2 days later we need xx, next day we need page 3 of xx. Seems like they figure if they torture you enough you will give up and go away! On the bright side, my primary customer service person was superb!
Robert Weaver
GBKaren White made ours a pleasant experience Karen White guided us through the process with the patience of a saint. Ours was a re-fi of our existing reverse mortgage with RMF. Karen carefully explained the process as we moved forward, and answered all of our questions clearly. Karen is very pleasant, professional and has a calming voice. She also has a full command of the process, which was reassuring as we moved through the reams of documents. Everything went as expected; on time and as agreed. Karen is pro-active in her customer care which is not often found in today's business world. We were so fortunate to have worked with Karen.
Karen Coggeshall
GBKaren White did a great job! Our Reverse Mortgage was a bit of a "bumpy ride" since we were coming out of Forbearance after the Pandemic with our 1st and 2nd Mortgages. Karen White skillfully guided us through the process and was always patient, understanding and kept a cool head, even when we were frustrated and impatient. Also, she is thoughtful and has a sense of humor (that Helps!). Karen and RMF are highly recommended!
V. Baker
GBYou're in the best of hands with Karen White. No better way to express my appreciation. A take charge person without being controlling. She really does know how to get it done without any hic-cups. I wouldn't hesitate to recommend her to any family member or friend. Now if she only knew how to fix cars. Thanks, Karen.