Excellent phone support Every time I need a little assistance with the super secure site - changes, updates, anything (non investment related, of course), the CS team is prompt, kind, thorough and exceptional with their help. Highly recommend.

Bitcoin IRA is #1! First off, I've been a client since 2017. I have had nothing but a great experience with Bitcoin IRA. The staff is always there for you and that is important to me. I've read about other companies being hacked and this is why I feel even more secure with this company. Thank you Bitcoin IRA... to the moon!

Customer Service Representative Customer Service Representative, Leslie Means was absolutely amazing! She assisted me with all of my questions wit thorough and thoughtful answers. Leslie is extremely knowledgeable and resourceful. I sincerely appreciate Leslie being a great listener to detail and being a well rounded problem solver. Great vibes! Thank you once more for everything. It’s truly appreciated. Sometimes, it’s the little things in life that matter the most. Keep smiling Leslie!!! The word could use more people like you.

Bitcoin IRA Convert Moved my account here earlier this year because the crypto ira company I was using prior was just terrible. Cheap in, cheap out. Happily, I have been nothing but impressed so far with BitcoinIRA. Here is a run down of my experience for other folks... Pros- 1. Customer Service is the best in the game! i cant say enough about that. Real humans who can actually answer the phone, help out, and are overall friendly folks. Imagine that!!! 2. Security is the best in the game too!. Pretty obvious, and wish i would have done my homework earlier. But cold storage wallet providers are NOT all created equal. - the company i was with was compromised and it was awful. Not just because I couldnt log in, but also because there was no one to talk with. Luckily my crypto was saved, but headache and anxiety was definitely not worth the stress Con- 1. Fees: Yes they are more expensive than the others out there, and i think that is why i was lured away initially. This is the only ding i can give BitcoinIRA. HOWEVER, after my previous experiences/scares with the other company, Id much prefer to pay a little more knowing that my crypto will be here when i want it.

Consumer-Focused Personable, knowledgeable, and efficient customer service. Reps go to great lengths to assure client satisfaction. Website very consumer-friendly. Highly recommend.