Rachel was highly knowledgeable and… Rachel was highly knowledgeable and made this painful task of finding an internet/cable provider very easy. She was very professional and easy to understand. It was hard to focus though, I think it was because of her sexy voice! :)

Patrick needs a raise (: Patrick was awesome to talk to for Spectrum!!! He was super laid back but professional and didn’t leave any room for dead air and I felt super comfortable talking to him! my roommate and i both agreed that he sounded really cute too (:

These people get paid for selling you… These people get paid for selling you internet service. They will tell you everything just to get you to sign up right away. They are not honest. I was on a call requesting information on Earth link. After being transferred twice , I think they realized they did not have service and told me they were going to transfer me there business service department , instead they transferred me to a Comcast salesman. I think they get credit for all new account. But I did not want transferred to comcast without knowing it.

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.

I spoke with Daniel today to set up new… I spoke with Daniel today to set up new services with Frontier today. Daniel was upbeat, thorough and answered all my questions with a great attitude. I work as Quality Assurance in a call center and Daniel is a great asset to Frontier as a Customer Service Rep.