Marcy was excellent not only does she… Marcy was excellent not only does she thoroughly explain everything well but she makes you feel like she truly enjoys helping you. The experience with her was like I was talking to a friend. She is the best representative I've ever interacted with.

All information given to me was great All information given to me was great, Rachel was very patient in explaining everything to me. She was friendly and easy to talk with, and went beyond in any questions that I could not think of. I truly wanted to purchase the plan, yet later after thinking it thru, I decided to wait. I am close to retirement, and am nervous about adding another bill. Ed

Jason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!

I spoke with Daniel today to set up new… I spoke with Daniel today to set up new services with Frontier today. Daniel was upbeat, thorough and answered all my questions with a great attitude. I work as Quality Assurance in a call center and Daniel is a great asset to Frontier as a Customer Service Rep.

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.