Saved me a great deal of money on interest charges and super convenient!! FiWize turned out to be an amazing outcome in a refinance rate for my vehicle saving me over $2,700 over the life of my original dealer auto loan! The personnel were helpful and responsive and I was able to do everything online or by phone. The only reason they are not five stars was the loan took over a month from start to finish.

Everyone at Fiwize was wonderful Everyone at Fiwize was wonderful. Very patient with me when I had some mis haps and the vehicle I wanted was sold, and they got me an amazing loan. Thank you to Jerry who was my main point of contact and the rest of the team for helping out. I am very happy with my experience and would recommend them to anyone looking for a great auto loan.

Good service, but there was a mistake I was really surprised that they were able to find a lender willing to work with my situation at a fair interest rate. They kept me up to date throughout the process and everything was going good.The problem I ran into is when they apparently mixed up my information with someone else's and then told me I had to put more down than originally quoted. It eventually got straightened out, but this happening at all is why I didn't give 5 stars.

Terrible Customer Service and Overall Process The only positive part of this process with FiWize was the competitive interest rate. The representatives at FiWize extremely misrepresented the processing time. They originally quoted me a week and it took them close to a month. They said you wouldn’t have to step foot in the DMV to re-register your car which was a lie. They don’t respond to emails asking them for an updated status and timeline of the process. I had to upload my payoff package multiple times because the the loan processor didn’t complete her part within the time limit of the payoff quote. They had incorrect information on loan documents that I told them needed to be corrected before signing anything. Honestly, you are better off just rate shopping with a couple of local credit unions in your area. Guaranteed they will have a great rate and process your loan a lot quicker than FiWize.

Excellent Service and Communication Excellent Service and Communication. Great Loan rate Smooth transaction and all online