customer
GBGood online service Good online service, good price. Complaints are it took too long so it was a rush at the end to stay within the rate lock date. Also did not like having to raise my homeowners insurance to a value over what my house is worth to cover the whole loan (as even noted by my insurance company who did not want me to raise it that high).
Dave D
GBProfessional Company Good rate, like all loans a lot of asks but moved smoothly through the process. The salesperson was unavailable when we had questions, never returned emails or phone calls. Could be a coincidence but my wife had her identity compromised during this period. A lot of work getting it fixed.
Aaron
GBThis has been the best mortgage… This has been the best mortgage transaction experience I’ve ever had by a good margin. David Nicholas was wonderful to work with. Everyone on the Loanflight team was extremely helpful and responsive. I called in multiple times, and they almost always picked up. No chasing people down. No delays. No mysteries around the rate I got. No issues with docs. No problems at all. Thanks so much for the help with my refi, Loanflight!
Jay Rudi
GBI had never heard of Loanflight.com… I had never heard of Loanflight.com before working with them. The process was seamless and their online platform is straightforward. They had great rates, communicated well, and they kept me informed immediately if more information was needed. I liked how they showed you the progress you made with each step toward closing. I would definitely use them in the future..
Prakash Rai
GBNever trust LoanFlight on their initially quoted rate and cost LoanFlight offered 10 yrs re-fi for 1.75%, $0 cost on Saturday 9/25/2021. I submitted a request, a loan officer contacted me and confirmed the rate and the cost. I submitted application and all the required documents (paystubs, tax returns, w2, bank statements, signed SSA form) and esigned initial disclosures. Here comes a Monday and he says that rate was not available since it was presented on weekend when market was close. Where did he get that confident when we discussed and he presented the rate on the weekend? I felt so stupid with LoanFlight. Be careful of this situation with LoanFlight.