Excellent Refinance Loan Service Our refinance loan service with Citywide Home Loan was excellent. The loan Officer, Joel Stice, was very clear in explaining the whole application and approval process. He checked in at different stages of the application to ask us if we had questions. Emails or voice mail reminders were sent to us when critical documents and signatures were needed. It made the complicated steps less stressful. We appreciated his advocacy for us in different areas so we could maintain the quoted interest rate. Customer services were supreme. We would return to the company for future loans.

RaeJeanne and her team were amazing RaeJeanne and her team were amazing. Super fast process with no non-sense. They delivered paperwork and funding in record time. I have been dealing with several home lenders during the pandemic in different deals and Citywide's team was hands down the best one.

Reagan and the Citywide team were… Reagan and the Citywide team were amazing to work with. When I had issues with my Title they continued to work tirelessly to help me resolve it and keep me updated on the progress. When that issue lasted longer then my lock on the interest rate, Reagan worked to extend that lock to buy me some more time to finalize the loan. Thanks to him and his team I got a great interest rate and had a great experience working with them.

A smooth and easy process Quinn was pretty incredible to work with. As it was my first time buying a house, no less in the hectic market of late 2021, he was always optimistic, insightful, and practiced timely communicated. Which honestly, is all I could ask for. That, and receiving answers to my questions. Which he did as well! Most importantly, I would love to use Citywide to buy or sell my home again in the future.

Eric Dickenson was our mortgage broker Eric Dickenson was our mortgage broker. He was fantastic from Day one. Eric was very professional & knowledgeable about mortgages. He was available to answer all our questions. He responded quickly & was able to guide us thru the online process along with his support person. We are so appreciative of Eric as we were able to receive a great mortgage rate in a timely fashion. Eric is a good communicator, has a positive attitude and he has excellent people skills!! We would definitely recommend Eric & use him again ourselves. Judy & Dave Matthias