Positive purchase online! Yay! I had to email back and forth with Fulidays regarding my order, which was no fault of them. They replied to everything, and understood my confusion. Great company to work with, love my large cat print, and would highly recommend them!

There is no customer service number There is no customer service number, which is super inconvenient for the working person's. I have emailed with no response, my shoes I ordered is later than the company promised with us unprofessional considering it was a birthday present and zero communication on the companies part. Also if you cannot get a refund, there needs to be availability for immediate assistance. Customer service is lacking all around the board. I will tell all my friends on social media and in person the very big displeasure and experience I have had. P.s. still waiting on my shoe order...and still no email reply

Great communication I did have an issue where the discount didn't show up on my total after I purchased, but I emailed the company and they immediately refunded me the discount. Very quick and responsive. Thanks!

Great product and wonderful customer service! While the site was not the easiest and check out was a bit cumbersome not showing the exact item I made, customer service was terrific. Personal and quick to respond. My products arrived and looked great. But my pillow had a small tear from shipping. I contacted customer service again and quick response with no issues. They prepared and sent out another pillow. Overall, with the products being so wonderful and the great customer service I would shop here again. I will suggest doing what I did and order with plenty of time, as customizing your product will take time.

Evidently shipper doesn't have full… They took longer than anticipated to arrive but they seem fine now that I have them. Received 4/27/3023, 3 weeks after ordering. Evidently shipper doesn't have full shipping address and I don't know how to get it to them. Please fix this issue soon so they can ship.